Client Services Account Executive at Jostens

Santiago, Santiago, Dominican Republic -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, CRM systems, Data entry, Communication, Typing, Microsoft Office, Phone etiquette, Interpersonal skills, Listening skills, Attention to detail, Multitasking, Fast learner, AS400

Industry

Manufacturing

Description

Job Title: Client Services Account Executive - On Site Schedule: M-T 8:00 am - 5:30 pm / F- 8:00 am - 4:30 pm Woriking Model: On Site GENERAL DESCRIPTION OR PURPOSE OF JOB: The Client Service Account Executive is responsible for handling Consumers' requests and processing them into our CRM systems. Orders are received by telephone, fax, and email. They are the front-line communication to the customer and help resolve complaints/returns. Provides help and assistance in all the activities related to the department. Responsibilities: * Processing Consumers requests via email and call center * Communicating with customers/sales reps-Product/program questions/Returns * Training and Education- Product/Entry * General Housekeeping/Filing * Communication with factory/Art Dept./Order changes Job Requirements: * Term Student or college Graduated. * Strong work ethic and good attitude. * Excellent typing skills and computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer) * professional phone etiquette * Strong effective interpersonal communications * Listening skills and attention to detail both written and verbal communication is key. * Advance English Level * Dominican ID * Live In Santiago Preferred: * Multitasking * Fast Learner * Oriented to Details * Extensive product knowledge of jackets, outerwear, and chenille * AS400 Knowledge * OT Availability Other Benefits: * Weekly Payment * 2 way free transportation * Law Benefits * Complementary Medical Insurance * Pharmacy and Optic Center benefits * Internal Cooperative * Bonuses Facilities * Referral Program * Paid Vacations period * Growth Opportunities About Jostens: Celebrating 125+ years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas. Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. https://www.jostens.com/about/california-employee-privacy-policy

Responsibilities

The Client Service Account Executive handles consumer requests and processes them into CRM systems via phone, email, and fax. They serve as the primary point of contact for customers, resolving complaints and managing order changes.