Client Services Administrator - Crumlin at Clanwilliam a healthcare technology group
Dublin, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Maternity, Management Skills, Patient Care, Professional Development

Industry

Hospital/Health Care

Description

Clanwilliam is a leading provider of pharmacy and practice management software. Our technology and services are trusted by tens of thousands of users every day in practice management, pharmacy and other clinical settings all over Ireland and the UK.
Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.
Clanwilliam Ireland is a member of the Clanwilliam family of businesses.
Claimsure was developed by Claimsure Sláinte, Part of Clanwilliam Health Ltd to assist hospitals with the complex process of managing Health Insurance claims for treatments performed in hospitals. Our software applications are in use in all Public Acute Hospitals and a number of Private Hospitals in Ireland. Claimsure is used for the generation, collation, submission, tracking and processing of approximately €2.3bn worth of health insurance claims in Ireland annually.

THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING QUALIFICATION, SKILLS, KNOWLEDGE, AND ATTRIBUTES:

  • Excellent organisational, planning and time management skills
  • Excellent communication and client-facing skills
  • Be able to work in a fast-paced environment
  • Ability to deal with several tasks simultaneously
  • Excellent attention to detail
  • A positive, engaging attitude

AT CLANWILLIAM, YOU CAN EXPECT CHALLENGING PROJECTS, TASK OWNERSHIP, CONTINUOUS TRAINING AND PROFESSIONAL DEVELOPMENT, AND ULTIMATELY, THE CHANCE TO GROW A CAREER IN AN EXPERIENCED COMPANY DIRECTLY HELPING TO IMPROVE PATIENT CARE. FURTHER, YOU CAN ALSO EXPECT:

  • Company matched pension scheme.
  • 22 days annual leave, increasing yearly up to 26 days.
  • 2 paid CSR Volunteering/Charity Days per year.
  • 1 Wellbeing Day per year.
  • Maternity & Paternity Benefits.
  • Full access to our Employee Assistance Programme.
  • Regular wellbeing supports and webinars.
  • Annual leave purchase scheme.

How To Apply:

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Responsibilities
  • Managing Client Accounts using multiple software solutions
  • Ensuring client needs are met in a timely and professional manner
  • Debtor Day Management
  • Dealing with Patient, Consultant and Secretary queries, issues and complaints
  • Day to day processing & completion of health insurance claims
  • Client end-user training on Claimsure Sláinte Healthcare software
  • Credit control
  • Private Insurance Status Checks
  • Issue escalation.
  • Ad hoc projects that are required
  • Work as part of a team to provide solutions
  • Assist in all areas of the company when require
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