QUALIFICATIONS

-Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience)
-Proven customer service and sales experience.
-Strong familiarity with digital marketing tools (Google Analytics, social media platforms)
-Experience with video and content creation software (Canva or similar)
-Strong writing and editing skills with attention to detail.
- 2+ years of marketing experience.
-2 + years of office administration.
-Highly adaptable technical skills.
-Experience in Microsoft office, Asana, Squarespace, Wellnessliving platforms.

SPECIFIC RESPONSIBILITIES

Front line administration, sales and customer service, marketing and communications

RESPONSIBILITIES INCLUDE:

-Provide exceptional customer service to students, families and faculty.
-Effectively close sales through phone and email communications to meet and exceed targets.
-Develop and implement marketing campaigns across digital, social media and traditional channels.
-Monitor campaign performance and provide data-driven insights.
- Assist with website updates and SEO optimization.
- Create compelling content including newsletters, blog posts, social media updates and short promotional videos.
- Stay up-to-date on new marketing technologies and trends, evaluate their potential for adoption into marketing operations.
-Identify inefficiencies in current workflows and implement streamlined processes to enhance productivity, reduce bottlenecks and improve overall administration and marketing effectiveness.
- Monitor marketing operations budget, spending patterns and identify opportunities for savings.
-Process enrollments, managing customer accounts, completing sales transactions and answering phones and emails.