JOB DESCRIPTION:

The main purpose of the Client Services Administrator is to provide administrative support to the investment management team.

Key responsibilities include:

• To speak to Clients on behalf of the Investment Manager, taking instructions and booking in meetings.
• Maintain client files and records including new client set up and deletion.
• Process account opening forms, liaising with compliance, operations, financial planning team and other third parties.
• Chase any outstanding actions, transfers, account opening documentation from third parties.
• To provide support with the quarterly valuation process e.g. writing letters to clients, sending valuation emails to clients and third parties.
• Provide information to third parties e.g. SIPP providers, solicitors and accountants as and when requested.
• To liaise with operations regarding cash movements e.g. fee covers, ISA subscriptions, spousal transfers etc. Filling out cash forms.
• Monitoring daily cash balances, sending cash out to clients/SIPP providers and moving funds between accounts.
• Providing reports.
• Helping investment managers in creating presentations in power point.
• Work with the Client Services Manager to identify opportunities for improving processes and removing the reliance on paper.
• Answer overflow calls from reception.
• Maintaining up to date knowledge of company procedures and policies and completing compliance training in a timely manner.

REQUIREMENTS OF CLIENT SERVICES ADMINISTRATOR:

• Recent experience in Administration support is essential – ideally in financial services or a regulated industry.
• Must feel comfortable working with numbers.
• Strong accuracy.
• You will have excellent communication and time management skills, be able to work as part of a team, as well as using your own initiative.
• You will have good working knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
  If this sounds like the new role for you, then we want to hear from you.
  APPLY NOW and don’t miss this excellent career opportunity.
  Job Types: Full-time, Permanent
  Pay: £25,000.00-£27,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time
• Private medical insurance
• Work from home

Work Location: In perso

• To speak to Clients on behalf of the Investment Manager, taking instructions and booking in meetings.
• Maintain client files and records including new client set up and deletion.
• Process account opening forms, liaising with compliance, operations, financial planning team and other third parties.
• Chase any outstanding actions, transfers, account opening documentation from third parties.
• To provide support with the quarterly valuation process e.g. writing letters to clients, sending valuation emails to clients and third parties.
• Provide information to third parties e.g. SIPP providers, solicitors and accountants as and when requested.
• To liaise with operations regarding cash movements e.g. fee covers, ISA subscriptions, spousal transfers etc. Filling out cash forms.
• Monitoring daily cash balances, sending cash out to clients/SIPP providers and moving funds between accounts.
• Providing reports.
• Helping investment managers in creating presentations in power point.
• Work with the Client Services Manager to identify opportunities for improving processes and removing the reliance on paper.
• Answer overflow calls from reception.
• Maintaining up to date knowledge of company procedures and policies and completing compliance training in a timely manner