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Client Services at ARIZONA BEHAVIORAL COUNSELING AND EDUCATION INC
Phoenix, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

20.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Time Management, Organizational Abilities, Electronic Health Record, Scheduling, Data Entry, Reporting, Record Keeping, Computer Skills

Industry

Mental Health Care

Description
Join our team as a Client Services Employee and play a vital role in supporting individuals seeking behavioral health services. You will be the first point of contact for referred clients, providing compassionate and efficient assistance throughout their treatment journey. Responsibilities: * Answer incoming phone calls and address client inquiries with professionalism and empathy. * Schedule client appointments and manage therapist calendars. * Provide ongoing support to clients regarding attendance, treatment questions, and billing inquiries. * Utilize our Electronic Health Record (EHR) platform to accurately record client information and manage appointments. * Generate reports to track client progress and ensure efficient service delivery. * Maintain accurate client records and ensure confidentiality. * Provide excellent customer service and foster a supportive environment for clients. Minimum Requirements: * Excellent communication and interpersonal skills. * Strong time management and organizational abilities. * Demonstrated commitment to providing exceptional customer service. * Passion for helping individuals improve their well-being. * Basic computer skills and the ability to learn new software. M-F 8-5 hours available
Responsibilities
The employee will serve as the primary point of contact for clients, managing appointments and therapist calendars. They are also responsible for maintaining accurate client records and providing support regarding billing and treatment inquiries.