Client Services Assistant at PT BANK RAKYAT INDONESIA PERSERO TBK SINGAPORE BRANCH
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 25

Salary

3500.0

Posted On

10 May, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Banking/Mortgage

Description

Job Statement : One-year contract (subject to extension), as an integral part of the Business Department, reporting directly to the Business Department Head, not only assisting Relationship Managers with the day-to-day banking operations, from account opening/closing, customer interaction and periodic review, but also ensuring compliance, as first line of defence, with applicable laws and regulation, along with internal policies.

JOB DESCRIPTION:

  1. Account Opening/Closing :
  • Prepare documentation for opening and/or closing of accounts
  • Ensure the data provided by the customers are in order and complete based on the bank’s standard
  • Perform Complicance check (ie. name screening)
  • Assist RM with preparing internal documents
  • Other activities related to accounts opening and/or closing.
  1. Transaction Screening :
  • Transactions monitoring of daily banking operations through the Platform.
  • Analyse customers’ profiles through relevant santions, ie. AML and CTF aspects
  • Provide applicable risk assessments to transactions, highlighting any key areas for attention and identifying red flags
  • Report escalated name screening and/or transaction activities alerts to Compliance Team
  • Review and file STR, then assess if further escalation to Group Regulatory Compliance Unit is required
  • Conduct CDD, then assess if an Enhanced one is required
  • Other activities related to Transaction Screening.
  1. Periodic Review :
  • Assist RM to ensure the latest data of existing clients are in order and in compliance with the bank’s standard
  • Up to date sanctions monitoring of customers’ profiles and transactions
  1. Other :
  • Liaise with customers directly on information and documents exchange
  • Handle post transactions follow up including document archiving
  • Track activities’ progress through MIS update and report
  • Ensure adherence to Department’s SOP and the Bank’s policies/guidelines.
  • Work closely with other Functions/Departments on the daily transactions.
Responsibilities

Please refer the Job description for details

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