Client Services Associate at BAYADA Home Health Care

Glen Burnie, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

46000.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Home Care, Medicare, OASIS, Medical Office, Supervisory Experience, Communication Skills, Interpersonal Skills, Fiscal Management, Scheduling, Relationship Building, Team Collaboration, Computer Skills, Goal Achievement, Ambition, Compassion

Industry

Hospitals and Health Care

Description

BAYADA Home Health Care is currently seeking a Client Services Associate to join our Glen Burnie, MD Medicare certified Home Health Senior Living Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities for a Client Services Associate: Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications for a Client Services Associate: Bachelor degree is preferred, Associates at minimum. Prior knowledge of/experience with Medicare and OASIS a plus Prior medical office or home care experience preferred Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Check out our blog: https://www.bayada.com/search?q=Newsweek Newsweek’s Best Place to Work for Diversity Newsweek’s Best Place to Work for Women Newsweek’s Best Place to Work (overall) Newsweek’s Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits Base salary of $46,000, with the opportunity to earn a monthly bonus of up to $750 once you're managing your case load. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Responsibilities

The Client Services Associate will provide superior customer service and manage the coordination of client services and scheduling issues. They will build relationships with clients and community organizations while maintaining effective fiscal management of their caseload.