Client Services Associate - Flex Support at Sage Counseling Inc

Glendale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

23.0

Posted On

17 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Office Support, Appointment Scheduling, Data Entry, Electronic Health Records, Microsoft Office Suite, Bilingual Spanish, Call Center Operations, Time Management, Client Relations, Professionalism, Organization, Behavioral Health Knowledge

Industry

Mental Health Care

Description

***$500 SIGN-ON BONUS*** Paid half at 90-days; half at 6-months SAGE Counseling is looking for a Full-Time Client Services Associate - Flex Support position. This is a Full-Time FLEX SUPPORT position with consistent hours with the opportunity to work across multiple offices. Schedule: * Monday through Thursday, 8:00AM to 5:30PM * Fridays 8:30AM to 3:30PM This position will have a 5-week training period on-site commitment at the SAGE Maryvale office (53rd Ave, Phx, 85031). Upon completion of training, this position will travel between the following SAGE offices to provide Front Office coverage and support: * Central Phoenix * Glendale * Maryvale * Tempe * North Phoenix * Additionally, this position provides coverage for SAGE Court Liaisons in Phoenix and Peoria. Travel is REQUIRED for this position, with mileage reimbursement - SAGE offers additional bonuses for mileage reimbursement to compensate for the increases in gas prices!! Pay: up to $23.00/hour General Position Duties Include: * Front Office Client Support * Client Form and Documentation Support * Inbound and outbound calls * Appointment scheduling * Processing treatment referrals * Data entry into the electronic health record The ideal candidate for this position is a quick learner, detail-orientated individual who can manage high volume calls in a fast-paced environment. Candidate must be able to stay calm under pressure, provide friendly and professional client support while remaining organized. Qualifications: * Minimum High School Diploma or GED required. * Bilingual (Spanish/English) preferred. Differential pay offered! * Prior experience with scheduling or working in a call center environment preferred. * Eligible to successfully pass a background check and obtain a Fingerprint Clearance Card. * Prior experience in the field of behavioral health is strongly preferred. * Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, Teams and Outlook) * Strong sense of discretion and professionalism. * Strong organizational and time management skills. Why join SAGE Counseling? * Top-level compensation packages – including company-paid medical insurance! * Bilingual pay differential * Annual merit-based compensation increases * Employee recognition opportunities * Career advancement opportunities * Competitive health and disability benefits * 401k Company match * Holiday, PTO, and employer-paid life insurance SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment related activities without regard to race, color, religion, sex, sexual orientation, national origin, age disability veteran status, or any other characteristics protected under State of Federal Law. Job Type: Full-Time

Responsibilities

Provide front office support, manage inbound and outbound calls, and handle appointment scheduling across multiple office locations. Responsible for processing treatment referrals and maintaining client documentation within the electronic health record system.