Client Services Associate (Procurement focus) at Omni Strategic Technologies Inc

Wheeling, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Services, Customer Support, Communication Skills, Detail-Oriented, Multitasking, IT Service Tools, Team Player, Positive Attitude, Willingness to Learn

Industry

IT Services and IT Consulting

Description

Description Omni Strategic Technologies is an IT services company for businesses that understand the importance of technology, value security, and want to perform at their best. Headquartered in Wheeling, WV this growing company is proud of its people-first culture, where they invest in professional development, celebrate collaboration, and support each other’s career ambitions. Omni is currently seeking a Client Services Associate to join their dynamic team. While the goal is to hire a full-time team member, they’re open to exploring part-time arrangements for the right candidate. At Omni, the priority is finding the right person – someone who will contribute meaningfully to the team, deliver first-class customer care, and align with company culture. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and is eager to learn. The opportunity to be trained and mentored by a highly knowledgeable IT professional with over 30 years of experience will ensure valuable insights and support are in place from day one! What You’ll Do: Support purchasing, invoicing, and warranty renewals Build strong relationships with clients and contribute to sales proposals Reviewing and approving vendor invoices for payment and resolving any related issues with invoicing, Answer client calls and assist with inquiries and troubleshooting Schedule and dispatch technicians to client sites Manage service tickets and prioritize based on urgency Collaborate with internal teams to enhance the client experience Requirements What We’re Looking For: Experience in client services or customer support Strong communication skills (verbal and written) Detail-oriented with the ability to multitask Familiarity with IT service tools (ticketing software, CRM, etc.) A team player with a positive attitude and willingness to learn Why Omni? Mentorship from seasoned professionals Profit-sharing eligibility Supportive, growth-oriented culture Opportunities for advancement If you're ready to be part of a company that values your contributions and helps you grow, apply to Omni today! NO phone calls please Equal opportunity employer

Responsibilities

The Client Services Associate will support purchasing, invoicing, and warranty renewals while building strong relationships with clients. They will also manage service tickets and collaborate with internal teams to enhance the client experience.