Client Services Consultant at Fred Martin Motor Company

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Support, Communication, Organization, Independent Work, Computer Proficiency, Web-Based Tools Usage, Travel Planning, Customer Service, Relationship Building, Itinerary Management, Booking Coordination, Research

Industry

Description

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Position Overview We're currently growing our remote team and looking for motivated individuals to join us as Client Services Consultant. In this role, you'll support clients as they explore destination ideas and coordinate personalized vacation arrangements—from relaxing beach getaways to exciting international experiences. This opportunity is perfect for individuals who enjoy assisting others, communicating clearly, and working in a flexible remote environment while developing valuable skills within the travel industry. Training and step-by-step support are provided, making this role accessible even if you're new to travel planning. Key Responsibilities Guide clients through the vacation planning process from initial inquiry to confirmed bookings Research travel options such as flights, hotels, cruises, tours, and activities Share destination suggestions and personalized travel recommendations Coordinate reservations and confirmations with trusted travel partners Communicate with clients through phone, email, and digital messaging platforms Build positive, long-term relationships through responsive service and follow-up support Keep itinerary details, booking records, and client profiles accurate and organized Stay updated on current travel promotions, supplier offers, and destination highlights What We're Looking For Interest in travel and helping others create memorable experiences Strong communication and customer support skills Ability to stay organized and manage responsibilities independently Comfortable using computers and web-based tools Must be at least 18 years of age Must be authorized to work in the U.S., U.K., or other eligible regions No previous travel industry experience required — training is included Perks & Benefits Fully remote position with flexible scheduling options Structured onboarding and continued mentorship Access to travel planning tools and industry resources Eligibility for travel-related discounts and incentive programs Opportunities for advancement and leadership development within the team

Responsibilities

The Client Services Consultant will guide clients through the entire vacation planning process, from initial inquiry to confirmed bookings, by researching travel options and providing personalized destination suggestions. This role also involves coordinating reservations with partners and maintaining accurate client records through various communication channels.