Client Services Coordinator at Dovida
Birkdale QLD 4159, , Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

0.0

Posted On

23 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

Responsibilities

KEY RESPONSIBILITIES:

  • Create, maintain, and adjust the fortnightly roster for caregivers
  • Respond to daily changes and fill shifts as required due to last-minute cancellations or changes.
  • Communicate effectively with caregivers regarding their schedules, availability, and any adjustments.
  • Liaise with clients and internal stakeholders to ensure appropriate caregiver-client matches.
  • Utilize scheduling software to manage rostering efficiently.
  • Work collaboratively with the broader team to ensure seamless service delivery.
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