Electronic Products Recycling Association (EPRA) is a recognized, industry-led, not-for-
profit organization that operates regulated recycling programs across Canada.
We provide environmental compliance programs for manufacturers, distributors, retailers and
other suppliers of electronics and represent the largest network of qualified processors and
drop-off locations in Canada. Our mandate is to ensure end-of-life electronics are collected,
recycled and handled in a safe, secure and environmentally-sound manner.
We currently have an opening for a Client Service Coordinator based out of our
Mississauga head office located at 5750 Explorer Drive.
This is a full-time, permanent position.
Role Overview: Reporting to the department supervisor, the Client Services Coordinator is a key
member of our Steward Services team and is responsible for facilitating the jurisdictional
compliance requirements of our Stewards (clients) that addresses the electronic recycling needs
of consumers and businesses across Canada.

• Understand the applicable Canadian (EPR/IPR) recycling regulations
• Educate clients on regulations and steps required to maintain program compliance
• Account management ensuring remittances are made
• Outreach and follow-up on report documentation
• Assist with invoicing questions and concerns
• Audit control ensuring documents match and balance
• Identify and resolve issues with service providers
• Execute other ad hoc projects upon request