Client Services Coordinator at Proactive Talent Solutions
Old Grand Port VCA, Grand Port, Mauritius -
Full Time


Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Stock Management, Inventory Reporting, Basic Accounting, Invoicing, Quoting, Client Order Management, Client Relations, Issue Resolution, Communication, Excel, SAP Software, Interpersonal Skills, Team Leadership, Safety Procedures, Confidentiality

Industry

Staffing and Recruiting

Description
Our client is recruiting a Client Services Coordinator. JOB OBJECTIVE To coordinate and manage client communications, service delivery processes, and documentation related to the company’s supply, exports, and client requirements. The Client Services Coordinator ensures high levels of customer satisfaction while maintaining compliance with regulatory, veterinary, quality, and operational standards. Duties Stock Management Track and maintain accurate records of stock Prepare regular inventory reports for management review Prepare monthly stock report for client Basic Accounting Generate and process sales invoices, quotes Maintain up-to-date records of financial transactions Reconcile accounts and resolve discrepancies efficiently Client Relations Manage client orders from initiation to fulfillment. Maintain client account information and documentation. Address and resolve client issues promptly and professionally. Foster positive relationships through clear communication and follow-up. Ensure client satisfaction by anticipating needs and delivering solutions Any other cognate duties Diploma or Degree in Business Administration, Customer Service, Logistics, or related field. 3-5 years experience Excel intermediate to advance Some experience in accounting (SAP software will be an advantage) Interpersonal and communication skills Excellent verbal and written communication skills Strong dedication to customer satisfaction Experience as a team leader Ability to ensure that a safe working environment is maintained by observing all safety procedures and working methods by making proper use of protective clothing and equipment, and by reading, understanding, and following all safety documents issued or notified of. Abide by the confidentiality and non-disclosure agreement. We reserve the right: To call only the shortlisted candidates for interview. Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
Responsibilities
The coordinator will manage client communications, service delivery processes, and documentation related to supply, exports, and client requirements, ensuring high customer satisfaction and regulatory compliance. Key duties include tracking stock, preparing financial records like invoices and quotes, and managing client orders from start to finish.
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