Company Description

We are hiring Part Time Client Services Coordinators to work at our Markham office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This roll is 100% on site in our Markham office.

• Mandatory two weekdays – shift timings 2:00 PM to 10:00 PM
• Weekends – availability anytime between 7:00 AM and 10:00 PM

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.
If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today!

Job Description

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from LHIN and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the funder representatives regarding client care
• Collects and enters all pertinent client data into computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

QUALIFICATIONS

• Minimum of 2 years working in an office setting
• Must be able to work weekends on rotation
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
• Medical Office Admin Diploma or equivalent
• Excellent English written and verbal communication skills (Additional language skills considered an asset) (Fluency in Mandarin/Cantonese is an asset)
• Proficient in Word, Outlook and ability to learn proprietary software
  

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Please refer the Job description for details