Client Services Coordinator - Rockhampton at Right at Home
Rockhampton, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

10 Dec, 25

Salary

0.0

Posted On

10 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Communication Skills, Team Coordination, Ndis, Problem Solving, Tech Savvy, Time Management, Documentation

Industry

Hospital/Health Care

Description

DESCRIPTION

Are you passionate about making a real difference in people’s lives? At Right at Home Central Queensland, we’re more than just a care provider we’re a team of dedicated professionals bringing warmth, support, and independence to our clients every day.
We’re on the lookout for caring, reliable, and energetic individuals to join our growing team!
Make an impact. Feel valued. Work local.
Because there’s no place like Right at Home

WHAT WE’RE LOOKING FOR:

We’re seeking someone who is both caring and capable someone who thrives on connection and brings a high level of professionalism to everything they do.

QUALIFICATIONS

  • Certificate IV or Diploma in Aged Care, Disability, Community Services or similar (preferred) with minimum 2 years’ experience
  • Knowledge of Home Care Packages (HCP) and or NDIS (Desirable)

PREFERRED SKILLS

  • Excellent Time Management & Prioritisation
  • Strong Communication Skills
  • Interpersonal & Relationship-Building Skills
  • Problem-Solving & Critical Thinking
  • Attention to Detail & Documentation Accuracy
  • Knowledge of Community/Aged Care Systems
  • Leadership & Team Coordination
  • Tech-Savvy & System Competence
  • Understanding of Care Standards & Ethical Practice
  • Client-Centred Mindset
Responsibilities

ABOUT THE ROLE:

As a Care Coordinator, you will play a vital role in planning and managing care services for clients receiving in-home support. You’ll work closely with our field staff, clients, families, and health professionals to deliver services that truly make a difference.

KEY RESPONSIBILITIES INCLUDE:

  • Conducting initial assessments and developing person-centred care plans
  • Coordinating and scheduling care services with accuracy and efficiency
  • Supporting carers with guidance, resources, and regular check-ins
  • Maintaining compliance with care standards and documentation
  • Ensuring clients feel heard, respected, and supported at all times
  • Living our mission: “Improving the quality of life for those we serve.”
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