Client Services Data Admin Assistant at BruntWork

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Salesforce, Google Suite, Online Tools, Customer-Oriented Mindset, Independent Work, Time Management, English Comprehension, Typing Speed, Dispute Management, Review Policies, Negative Review Monitoring, Organized Notes, Proactive Work, Performance Goals, AI Proficiency

Industry

Staffing and Recruiting

Description

This is a remote position. Schedule: Monday to Friday, 7:00 AM – 4:00 PM (Carlsbad, CA Time) Total Weekly Hours: 40 Hours Our client is seeking a Client Services Data Admin Assistant to handle review dispute management across multiple online platforms. This role is entirely back-end focused — no direct client interaction — and plays a key part in maintaining the client’s online reputation by ensuring illegitimate reviews are identified, disputed, and removed efficiently. Responsibilities Monitor and record any negative reviews removed daily. Stay up-to-date with directory platforms (e.g., Google, Yelp, Facebook) and their review policies. Mark removed reviews accurately in Salesforce each day. Maintain thorough and organized daily notes in Salesforce. Report issues or challenges to the Client Services Manager daily. Ensure client information is accurately updated in Salesforce. Assist with overflow or additional client tasks as assigned. Dispute illegitimate negative reviews on multiple platforms. Work proactively within assigned time zones and deadlines. Consistently achieve performance goals — e.g., removing 400 negative comments/photos every two weeks. Tools Used Google Suite (Sheets, Docs) Facebook Salesforce Nice to have: Canva skills and AI proficiency are a plus. Requirements Excellent English comprehension, reading, and writing skills Strong attention to detail and ability to follow detailed processes Computer savvy with a typing speed of at least 40 WPM Proficient with online tools and platforms Professional, organized, and customer-oriented mindset Ability to work independently and manage time effectively Independent Contractor Perks HMO coverage (available in eligible locations) Permanent work-from-home arrangement Independent Contractor Perks HMO coverage (available in eligible locations) Permanent work-from-home arrangement Immediate hiring ZR_29515_JOB

Responsibilities

The Client Services Data Admin Assistant will manage review dispute processes across various online platforms, focusing on identifying and disputing illegitimate negative reviews. This role requires maintaining organized records and reporting daily to the Client Services Manager.