Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
As the Client Experience & Events Manager, you will be the driving force behind all client and employee events in the Amsterdam office. Acting as a department of one, you will own the end-to-end planning and execution of experiences that reflect BCG’s brand, culture, and client-centric mindset. This highly autonomous, hands-on role requires exceptional organisational skills, creative problem-solving, and the ability to operate independently while collaborating closely with the Local Operations Manager and reporting into LAB Client Experience Director and a dotted-line capacity to the LAB Operations Director.
You will work across teams to deliver exceptional in-person and hybrid engagements—whether it’s hosting senior clients, creating internal employee experiences, or managing multi-stakeholder meetings. This is a unique opportunity to build and run the Amsterdam event function while having direct visibility with senior stakeholders and shaping the office’s client engagement strategy.

EVENT & EXPERIENCE OVERSIGHT

• Independently plan, coordinate, and deliver all client- and employee-facing events in the Amsterdam office—from concept to execution, including logistics, venue coordination, registration, vendor setup, AV, catering, on-site support, and post-event wrap-up
• Execute both large-scale and intimate events including C-level client sessions, internal milestones, town halls, recruiting engagements, roundtables, and executive visits (all internal and external events)
• Be on-site and hands-on for every event—from setting up rooms with logistic teams support and coordinating testing AV to greeting guests, handling last-minute changes, and overseeing pack-down
• Serve as the first responder to any day-of issues, ensuring seamless experiences regardless of complexity or audience
• Monitor experience quality and continuously improve processes using stakeholder input and lessons learned. Set and monitor KPIs for events, feedback, and experience metrics, ensuring continuous improvement through data
• Instill an experience mindset across internal functions to reinforce client-centric culture.
• Provide hands-on leadership for flagship events, including executive briefings, launch activations, and internal/external receptions
• Create and execute standardized frameworks for event typologies (e.g., high-touch dinners, flagship forums, roundtables, virtual sessions)
• Champion innovation in event design, hybrid formats, and bespoke client journeys

Please refer the Job description for details