We are one of the country’s leading providers of language training to companies and government departments and work with a large network of language trainers across multiple languages and locations.
We are looking for a Client Services Executive to join our team and help with the growth of the business. This is a great opportunity for you to be recognised and rewarded for your performance and progress within a strong and growing business.
As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.

Main responsibilities will include but are not limited to:

• Managing your stakeholder relationships through excellent relationship management with clients, students, and teachers
• Assessing student objectives and logistical needs and matching them to the best teachers
• Coordinating with students and teachers to set up and manage ongoing training courses
• Creating and maintaining records of courses on internal systems
• Regularly reporting to various stakeholders on course progress and student feedback

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Key Skills, Experience and Attributes:

• Proven track record of success in a Customer Service, Administrative or Account Management role
• Previous experience in the language training sector or in teaching will be a significant advantage as would be related qualifications
• Excellent written & spoken English; a second language at CEFR B2 level or higher is a distinct advantage
• Must have resided in the UK for a minimum of 2 years
• High attention to detail with strong administrative skills
• Strong Excel and Numerical skills

This is a hybrid role with 2-3 days per week in office in central London, and 2-3 days per week form home (usually alternating on a fortnightly pattern). The role may require occasional travel to meet clients.
Salary: £28,000.00 – £32,000.00 per year, depending on location. Candidates based in London and able to attend the office 2–3 times per week will be eligible for the higher end of the salary range.
Work Location: Hybrid-remote
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year

Application question(s):

• How often will you be able to come into the office based in Waterloo, London?

Experience:

• Administrative: 3 years (required)

Language:

• English at a fully professional level (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Managing your stakeholder relationships through excellent relationship management with clients, students, and teachers
• Assessing student objectives and logistical needs and matching them to the best teachers
• Coordinating with students and teachers to set up and manage ongoing training courses
• Creating and maintaining records of courses on internal systems
• Regularly reporting to various stakeholders on course progress and student feedbac