Client Services Licensed Insurance Office Manager at FullHR, Inc
Charlotte, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

40000.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Services, Insurance, Sales, Management, Problem Solving, Organizational Skills, Time Management, Telephone Skills, Microsoft Office 365, Communication Skills, Negotiation Skills, Customer Service, Leadership Skills, Networking Techniques, Payroll Administration, Human Resources

Industry

Information Technology & Services

Description
Visit the FullHR Web page We are seeking a Client Services Office Manager Licensed Insurance Professional to join our team! You will be responsible for supporting or connecting clients with credentialed professional Specialists. Administrative Outsourced Services HR / Insurance Benefits Agency Office Manager NOTE: Requires current Life and Health Insurance Producer License Responsibilities: Resolve client inquiries and complaints Expand business reach through networking techniques Comply with insurance standards and regulations Track and identify areas of improvement Build agency reputation and growth through positive customer relationships, marketing programs, and lead acquisition Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitably Supervise personnel, create schedules, manage daily operations and hold staff accountable to their performance goals Assist in member - carrier mediation, customer sales, claims processing and resolution Assist with telephone and on-site group benefit enrollments $ Assist in Recruiting / Staffing / Hiring Assist with Enrollment of New Hire Payroll paperwork Assist client employees with New Hire paperwork / Employee Handbook and Policies. Facilitate client communication and FullHR Professionals for Payroll Administration / Worker's Compensation Insurance / Group Health Benefits and Human Resources Assist with Group Health Quoting Assist Client Members with finding local service providers Payroll Administration Company Overview FullHR, a well-established Outsourced Services company located in Charlotte is seeking an Assistant Office Manager Licensed in Life and Health Insurance. You must have your Health and Life License in North or South Carolina and it must be in good standing. You must also have at least three year's experience in the industry of Insurance, Payroll, Human Resources, and/or Benefit Enrollment. The dress attire is business casual. After a waiting period, Comprehensive Benefits include Medical Plan Options and Company Paid Employee Dental / Vision / $100,000 Life / $100,000 AD&D / Long-Term & Short-Term Disability with matching funds for our flexible retirement plan. If interested, please reply with your updated resume for the job role listed below. Job Qualification Requirements: Highly capable of managing all business operations Sales and Management experience Straightforward communicator, dependable and strong leadership skills Must have at least 3 years working in a full-service benefit group lines agency, Payroll Manager or Human Resource management experience Must have an active Life & Health Insurance License Problem Solving Skills Organizational Skills Time Management Telephone Skills Comprehensive use of Microsoft Office 365 Skype, WebEx, GoToMeeting Hosting Skills Previous experience in insurance, customer service, or other related fields Ability to build rapport with clients Strong negotiation skills Excellent written and verbal communication skills Ability to prioritize and multitask Job Type: Full-time Compensation: $40,000.00 /year+ Required education: Bachelor's Degree Required experience: 2 Years Benefit Insurance Office, Human Resource Manager, Payroll, (PEO) Professional Employer Organization, Project Manager, or Assistant Manager: 3 years
Responsibilities
The Client Services Office Manager will resolve client inquiries, expand business reach, and ensure compliance with insurance standards. They will also supervise personnel and assist with various administrative tasks related to client services.
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