Client Services Manager (014-712) at Hunt St

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

1800.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Services, Financial Planning, CRM, Xplan, AdviserLogic, Midwinter, Wrap Platform Administration, Documentation, Communication, Compliance, Data Management, Financial Advisory

Industry

Staffing and Recruiting

Description

Looking for Philippines-based candidates Job Role: Client Services Manager Compensation range: $1,500 AUD - $1,800 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home. Who The Client Is: A well-established financial advisory firm based in Australia that provides tailored wealth management and financial planning services. The business works closely with individuals and families to help them build, protect, and manage their financial future through structured advice, long-term planning, and ongoing client relationships. Role Overview: We’re looking for a detail-oriented and proactive Client Services Manager to support the day-to-day operations of a financial planning practice. This role is critical in ensuring a smooth client experience, from preparing documentation and managing records to implementing advice after approval. You’ll work closely with advisers and play a key role in maintaining accurate client data, handling communications, and ensuring compliance requirements are met. Key Responsibilities: Prepare and maintain accurate client files within CRM systems (e.g., Xplan). Manage fact finds and organize client documentation. Prepare meeting packs for client appointments. Follow up on outstanding documents and requirements. Handle client correspondence in a professional and timely manner. Assist with the implementation of advice following Statement of Advice (SOA) approval. Ensure all records are compliant and up to date. Required Skills and Qualifications: Minimum 3 years of experience in a Client Services Admin or similar role. At least 3 years of experience with financial planning strategy implementation. Experience using CRMs (e.g., Xplan, AdviserLogic, Midwinter, or similar tools). Proficient in Wrap platform administration (i.e., North and Expand) Strong understanding of financial planning processes and documentation. Excellent written and verbal English communication skills. High attention to detail and strong organizational skills. Ability to manage multiple tasks and meet deadlines independently. Financial Planning or related certification/s are highly desirable. Work Arrangement & Expectations: This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: Disclose any existing ongoing roles or client work Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Responsibilities

The Client Services Manager will support financial planning operations by managing client files, documentation, and CRM records. They will also assist with the implementation of financial advice and ensure all client communications and records remain compliant.