Client Services Manager at CIELO TALENT PTE LTD

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Talent Acquisition, Stakeholder Management, Recruitment Metrics, P&L Management, Candidate Pipeline Building, Recruitment Marketing, ATS, Microsoft Office Suite, Coaching, Strategic Delivery, Process Standardization

Industry

Human Resources Services

Description

Company Description Ready to accelerate your career? Join Cielo, the world's leading Talent Acquisition Partner, and lead high-performing teams while taking ownership of your success. About Cielo We create careers for ambitious people by moving beyond traditional talent acquisition. Through our innovative approach combining Talent Acquisition, Search, Consulting, and Digital Accelerators™, we design comprehensive solutions that help our clients find and keep exceptional talent. Job Description As Client Services Manager, you will play a pivotal leadership role overseeing talent acquisition delivery for one of our most strategic client partnerships. Leading a team of recruiters, you will drive recruitment excellence, influence business outcomes, and build trusted relationships with senior stakeholders to ensure the ongoing success of this flagship account. Work Location: Tokyo, Japan Work Arrangement: Hybrid work model (3–4 days, or less per week onsite), flexible depending on business needs and team alignment. Languages Required: Japanese: Native level or equivalent professional proficiency (JLPT N1 level) English: Business‑level proficiency Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (Non-core flexible working hours) Team Leadership Lead and coach a high-performing recruitment team Set clear performance standards and goals; proactively address gaps Conduct regular 1-1s, team meetings, and performance reviews Foster an inclusive, collaborative environment that inspires excellence Client Partnership Build strong relationships with key stakeholders across client organizations Partner with internal Cielo teams and client leaders on implementations Participate in client meetings, sharing insights and addressing service gaps Deeply understand client organizational structures and needs Strategic Delivery Develop recruiting metrics and analytics (time to fill, cost per hire, candidate satisfaction, etc.) Manage programs, events, and campaigns to build candidate pipelines Drive comprehensive hiring strategies including passive outreach and recruitment marketing Leverage cutting-edge recruitment technologies and Cielo resources Oversee P&L management and Cielo-specific reporting Drive continuous improvement and process standardization Supervisory Responsibilities The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth. Qualifications Experience Proven track record in talent acquisition or HR Experience coaching peers or managing teams Skills Knowledge of recruitment technologies (ATS, social media tools) Strong proficiency in Microsoft Office Suite Education Bachelor's degree in business, management, HR, or related field (preferred) Additional Information Cielo is an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, national origin, disability, age, genetic information, or any other protected status. Applicants requiring accommodations should contact: [email protected] Position Type: Regular Full-Time (40 hours per week)

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Responsibilities

Lead and coach a high-performing recruitment team to deliver talent acquisition excellence for a strategic client partnership. Manage stakeholder relationships, oversee P&L, and drive comprehensive hiring strategies using data-driven metrics.