Client Services Manager at Epic Staffing Group

Hollywood, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

75000.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Sales, Account Management, Strategic Selling, Contract Negotiation, Business Development, Customer Satisfaction, Market Analysis, Team Collaboration, Communication, Problem Solving, Decision Making, Networking, Reporting, Recruitment, Client Engagement

Industry

Staffing and Recruiting

Description

Are you ready to join EPIC STAFFING GROUP and unlock a world of extraordinary opportunities? We're not just a company, we're a dynamic force of innovation and collaboration. Dive into a workplace where your creativity is cherished, your growth is prioritized, and your impact on healthcare and life sciences is monumental. If you're ready for a thrilling journey where passion meets innovation, EPIC is waiting for you. Let's make every day an adventure together! About the Position: A Client Services Manager supports a Strategic Business Unit (SBU) and is responsible for building and maintaining strong client relationships, managing current client accounts, ensuring customer satisfaction, and identifying opportunities for account growth within their current customer base. About Us: Epic Physician Staffing focuses on the placement of advanced practitioners and physicians in the Operating Room and Surgical Suite. What You'll Do: Manage a portfolio of accounts and serve as the primary point of contact for all client-specific matters. Conduct extensive outbound sales calls to generate new business opportunities. Map client organizations and identify key decision-makers and conduct extensive outbound sales calls to generate new business growth within the account. Prepare periodic sales reports detailing sales volume, potential sales, and areas for client base expansion. Present candidate submissions promptly and collaborate with clients to expedite interviews and offers, consistently meeting and exceeding department performance goals. Develop and implement strategic sales plans to align with division and company objectives. Foster close professional relationships with client contacts to understand their specific needs and manage their expectations effectively. Confer with clients and company officials to monitor service quality and resolve any complaints promptly. Monitor market conditions and competitor activities to ensure competitive pricing and provide management with feedback on market opportunities. Partner with the internal recruiting team to fulfill each client's unique requests. Engage with clients and prospects (in person, by phone, via email) to uncover new business opportunities and articulate the benefits and competitive advantages of the SBU. What You’ll Bring: Three years of experience selling staffing, products, and or services to Senior Management level individuals with proven experience in strategic selling, major account/national account development, and contract negotiation. Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job’s impact to the organization. Make quality decisions and meet timeliness of those decisions. Work independently, see business needs and proactively accomplish them for the betterment of their team and the organization. Engage others for input, contribution, and shared responsibility for outcomes. Present self as a positive representative of the organization. Establish rapport and maintain mutually productive relationships. Engage effectively in dialogue. Salary: $65,000 - $75,000 + Commission Client Services Manager Full Job Description The starting salary offer will vary based on the applicant’s education, experience, skills, abilities, internal equity, and alignment with market data. This position may also be eligible to participate in a company incentive plan and/or commission plan. What We Offer: Vacation and Time Off Generous PTO Policy Paid Parental Leave Twelve Annual Paid Holidays Office Life and Perks Active Employee Engagement Programs Cellphone Stipend Technology Stipend (for hybrid/remote positions) Diversity, Equity, Inclusion, and Belonging Program Some positions may be eligible for hybrid or remote work Professional Development Charitable Matching Health and Wellness Medical, Dental, Vision, and Hearing Benefits Wellbeats Health and Wellness Programs Employee Assistance Program (EAP) Life and Disability Insurance Pet Insurance Financial and Retirement 401K FSA and HSA Plans Financial Planning Assistance Educational Assistance EEO and Reasonable Accommodation Epic Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, housing, disability or genetics. In addition to federal law requirements, Epic Staffing Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Epic is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@epicstaffinggroup.com. We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. Welcome to Epic Staffing Group – where your career aspirations meet unparalleled opportunities. United by our shared passion for excellence, we specialize in connecting top talent with outstanding opportunities in various industries. Our commitment to fostering a dynamic, inclusive, and empowering workplace sets us apart. We believe in nurturing growth, valuing each individual's unique skills, and creating pathways for professional development. Join us, and be part of a forward-thinking company that thrives on innovation, values diversity, and is dedicated to making a meaningful impact in the staffing world.

Responsibilities

The Client Services Manager is responsible for building and maintaining strong client relationships, managing current client accounts, and ensuring customer satisfaction. This role also involves identifying opportunities for account growth and conducting outbound sales calls to generate new business.