Client Services Manager, Home Health at BAYADA Home Health Care

Prescott, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Home health care, Case management, Scheduling, Relationship building, Fiscal management, Medicare compliance, OASIS, Supervision, Electronic medical record, Communication, Interpersonal skills, Goal achievement

Industry

Hospitals and Health Care

Description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Yavapai Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Location: 2971 Willow Creek Road, Bldg. 1 Suite A, Prescott, AZ 86301 The Client Services Manager will: Provide superior customer service and quality home health care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications for a Client Services Manager: Bachelor's degree required Prior knowledge of/experience with Medicare and OASIS a plus Prior medical office or home care experience preferred Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why you’ll love BAYADA: BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. Newsweek's Best Place to Work for Diversity Newsweek Best Place to Work for Women Newsweek Best Place to Work (overall) Newsweek Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program and tuition reimbursement Established in 1975, BAYADA is a nonprofit organization that has remained independently operated and has never been sold. With a team of over 35,000 employees, BAYADA served 168,660 clients in 2025. The organization currently provides services across 22 states and 6 countries—and continues to grow. Compassion. Excellence. Reliability #LIRX #JoinBAYADA-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Responsibilities

The Client Services Manager is responsible for managing a caseload of home health clients while ensuring high-quality care and superior customer service. They will also coordinate scheduling, manage fiscal metrics, and partner with clinical managers to supervise field staff.