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Client Services Manager at Nativ Global Holding Private Limited
Karachi Division, Sindh, Pakistan -
Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Team Management, Collaboration, Proactivity, Client Focus, Organizational Skills, Project Management, MS Office, Strategic Thinking, Problem Solving

Industry

Advertising Services

Description
Position Overview The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects. Responsibilities Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams. Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs. Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget. Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust. Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement. Identify opportunities for account growth and new business development and support the preparation of proposals and pitches. Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client. Education Bachelor’s degree in marketing, Business Administration, Communications, or a related field. Experience Minimum 2 years of experience in client services, and mainstream advertising agencies. Skills and Competencies Can-do Attitude Strong communication and interpersonal skills. Proven team management abilities. A collaborative and proactive approach. Client-focused mindset. Excellent organizational and project management skills. Proficiency in MS Office (Word, Excel, PowerPoint). Strategic thinking and problem-solving capabilities.
Responsibilities
The Client Services Manager will manage and enhance client relationships while ensuring successful project delivery. They will act as the primary contact for clients, oversee project execution, and address client issues promptly.