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Client Services Manager & Sitter Coordinator at Buckhead Pet Pals
Atlanta, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

20.0

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Communication, Scheduling, Onboarding, Training, Office Operations, Excel, Word, Gmail, Written Communication, Verbal Communication

Industry

Consumer Services

Description
Job Summary Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding. Key Responsibilities Manage client communication via email, phone, and scheduling software Create and maintain efficient daily schedules for pet sitters Support sitters and assist with coverage when needed Coordinate onboarding and training of new pet sitters Maintain accurate client and sitter records Support general office operations Required Qualifications 3+ years administrative or office management experience Experience scheduling staff in a service-based business Proficient in Excel, Word, and Gmail Comfortable learning and using scheduling software Strong written and verbal communication skills Lives within Buckhead, Brookhaven, or Sandy Springs area Able to work in-office during business hours Preferred Qualifications Pet industry or service-industry experience Experience onboarding or training new hires Familiarity with Atlanta neighborhoods Social media and AI/ChatGPT experience Compensation & Benefits $18–$20 per hour (based on experience) Paid vacation Discounted pet sitting services Casual dress code
Responsibilities
The Client Services Manager will manage client communication, daily scheduling, and new sitter onboarding. They will also support sitters and assist with coverage when needed.