HELP US MAKE A DIFFERENCE IN OUR COMMUNITY. UNITED, WE ARE TACKLING COMPLEX ISSUES AND TURNING CONTRIBUTIONS INTO REAL CHANGE. WE FIGHT FOR EQUITABLE ACCESS TO QUALITY EDUCATION, FINANCIAL SECURITY, AND THE HEALTH OF EVERYONE IN OUR COMMUNITY. JOIN OUR TEAM AND JOIN US IN THE FIGHT FOR A STRONGER MIAMI!

United Way Miami, Inc. is hiring a Client Services Navigator, MU, to join our team. As Client Services Navigator, MU, you will act as a primary point of contact for clients, helping them access and navigate a range of services tailored to their circumstances. This role involves building relationships, assessing client needs, and coordinating resources to ensure clients receive the support they require in a timely and effective manner.

CLIENT EDUCATION AND EMPOWERMENT

• Educate clients on available resources, programs, and how to navigate systems independently, promoting self-sufficiency and informed decision-making.
• Commit to staying up-to-date on relevant topics and resources to educate clients.
• Organize and facilitate group sessions, workshops, or informational meetings that address common client concerns (e.g., financial, employment, legal, and benefits navigation).

PRINCIPAL DUTIES AND RESPONSIBILITIES

The following outlines the primary duties and responsibilities of the role. The role is not limited to these functions and may change based on programmatic and organizational needs: