ABOUT US

Kataaro is the leading U.S. producer of custom martial arts belts and embroidery. Proudly made in the USA, we source all our materials domestically and focus on quality to serve a niche martial arts market with a loyal international clientele. Known for offering the finest martial arts belts in the world, we take pride in craftsmanship, attention to detail, and exceptional customer service.

POSITION OVERVIEW

We’re looking for a detail-oriented, organized, and customer-focused individual to join our Client Services team. In this role, you will process client orders, guide them through the fulfillment process, and assist with various office and creative tasks. This position blends customer service, office management, and light graphic design responsibilities.

QUALIFICATIONS

• Strong communication skills and professional phone/email etiquette
• Excellent organizational abilities and attention to detail
• Proficiency with CorelDRAW (or similar graphic design software)
• Ability to multitask in a fastpaced environment
• Prior office or administrative experience preferred

• Process incoming client orders accurately and efficiently
• Communicate with clients via phone and email with professionalism and clarity
• Coordinate with production to ensure smooth order fulfillment
• Prepare and send design proofs for client approval using CorelDRAW
• Assist with branded apparel designs and marketing materials
• Maintain organized records, files, and office systems