Client Services Officer at MedHealth

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Office Administration, Appointment Coordination, Stakeholder Management, Record Keeping, Microsoft Office, Communication, Organization, Time Management, Interpersonal Skills, Compliance, WHS Requirements

Industry

Hospitals and Health Care

Description

Company Description Next Health, part of the MedHealth group, has been delivering independent specialist opinions since 2005 to help individuals and organisations understand next steps after injury or illness. We are now the largest provider of independent specialist opinions across Western Australia and the Northern Territory. We’re looking for a proactive, detail-oriented professional with strong organisational, communication and leadership skills who can work both independently and as part of a team. Job Description Reporting to the Operations Manager (SA/NT), you will support the day-to-day operations of our Adelaide office, ensuring a smooth and professional experience for all stakeholders. Key Responsibilities Manage the front desk, switchboard, inbox and visitor experience Coordinate appointments, bookings and documentation for assessments Liaise with consultants, clients and stakeholders to ensure timely delivery of information Maintain accurate records, filing systems and compliance standards Manage office administration tasks (mail, couriers, banking, cancellations, shredding) Support consultants with scheduling changes and logistics Build strong relationships with consultants, clients and team members Contribute to continuous improvement initiatives Provide training and support to team members as needed Ensure compliance with policies, procedures and WHS requirements Assist with ad hoc duties and projects Qualifications About You Experience in a customer-focused administrative role Strong organisational skills with high attention to detail Confident communicator with excellent interpersonal skills Able to manage competing priorities in a dynamic environment Resilient and solutions-focused Proficient in Microsoft Office Ability to work both independently and collaboratively High level of professionalism, confidentiality and customer focus Positive, approachable and team-oriented mindset Additional Information Click on the APPLY button or contact Cassie Butcher to have a confidential discussion. Please call on 0437 079 112 or email [email protected] quoting REF9964O You are welcome here. Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. Leadership Opportunity: No Job Status: Full Time

Responsibilities

Support day-to-day operations of the Adelaide office by managing the front desk, switchboard, and visitor experience. Coordinate appointments and documentation while liaising with consultants and clients to ensure timely delivery of information.