To succeed in this role, you will have:

• Experience providing administrative support to multiple stakeholders within a service-oriented legal environment (e.g. Tribunal, Court, legal practice etc.) or similar
• Preferably, experience with the Victorian Worker’s Compensation Scheme
• Previous client service experience, particularly working with vulnerable people from diverse backgrounds with complex needs
• Strong emotional intelligence, with the ability to engage empathetically with people of all walks of life
• Well-developed analytical and decision-making skills with the capacity to understand and apply legislation, policy and procedure
• Ability to learn current processes and procedures and bring a fresh perspective on continuous improvement and efficiencie

We’re a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

• Competitive remuneration, plus generous allowances, annual salary increases and opportunity for band progression payments
• Reimbursements for study/professional development and wellbeing activities.
• Salary packaging options of novated motor vehicle lease and superannuation
• Access to additional leave categories when you need it most - flexible leave arrangements tailored to you.
• Access to our 24/7 holistic mental health and wellbeing program for you and your family.
• A progressive, respectful and supportive work environment with experienced leaders who are invested in you