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Client Services & Pet Care Specialist at Woofie's of Annapolis

Bow, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

20.0

Posted On

21 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Pet Care, Scheduling, Client Onboarding, Vendor Outreach, Staff Training, Communication, Organization, Multitasking, Microsoft Office, Google Workspace, Time Management, Interpersonal Skills

Industry

Pet Services

Description

Benefits: Competitive salary Employee discounts Training & development About the Role: Join Woofie's of Concord-Manchester as a Client Services & Pet Care Specialist, where your love for pets meets exceptional customer service. Be part of a passionate team dedicated to providing the best care for our furry friends in the greater Concord-Manchester area of NH. What You’ll Do ● Be the first point of contact for clients ● Manage scheduling, confirmations, and client onboarding ● Support vendor outreach and community events ● Train, onboard, support Pet Sitters/Dog Walkers ● Deliver attentive home pet care services in clients’ homes upholding the highest standards ● Ensure smooth daily operations of pet care services and team communication What You Bring ● A genuine love for animals and a passion for creating positive experiences ● Excellent verbal and written communication ● Strong organizational and multitasking skills ● Proficiency in Microsoft Office and Google Workspace, quick learner with new platforms (Woofie’s Precise) ● Friendly, professional demeanor with all technology comfort levels Requirements: Previous experience in customer service or pet care preferred. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Passion for animals and commitment to their well-being. Basic knowledge of pet care and grooming is a plus. Reliable, punctual, and a team player. High school diploma or equivalent required. Willingness to learn and grow within the company. Must have reliable transportation and a valid driver’s license. About Us: Woofie's of Concord-Manchester has been serving the pet community for over a year, providing top-notch care and services that pet owners trust. Our employees love working here because of our supportive culture and the joy of working with pets every day. Flexible work from home options available.

Responsibilities

Act as the primary point of contact for clients while managing scheduling, onboarding, and team support for pet sitters. Deliver high-quality home pet care services and ensure smooth daily operations of the business.