Client Services Processing Analyst at Experian

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Requirements, Project Management, Technical Training, Troubleshooting, Data Analysis, Client Communication, Mentoring, Software Development, Project Planning, Problem Solving, Resource Management, Order Processing, Application Tools, Complex Issue Resolution, Documentation Improvement, Team Collaboration

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description You will collaborate with internal and external groups to define process requirements for project. Interpret orders and select appropriate tools to process orders. Be able to use the different applications/tools to start production processes or equivalent actions depending on computing environment used. Assess project complexity and estimate development time frame. May manage project resources on assigned projects. Outline processing plans to help implement new programs. Monitor accuracy and completeness of all assigned jobs. Troubleshoot and implement necessary program changes, or additions. Communicate status with team members, end-users and clients within client expectations. Create custom project code that meets our client requirements and expedite processing when needed. Mentor new team members. Process multiple projects at the same time and prioritize accordingly. Identify problems/solutions and lead research on complex issues. Be a resource to resolve technical problems. Provide technical training and support. May lead client or management meetings. Stay informed about new technology, procedures and programs and understand related software systems. Provide input to improve product documentation and training Process orders assigned daily Qualifications Bachelor's degree or equivalent experience required preferably in the Computer Science area Requires 2+ years of experience in a computing environment Additional Information Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Responsibilities

Collaborate with internal and external groups to define process requirements and interpret orders for project processing. Monitor accuracy and completeness of assigned jobs while troubleshooting and implementing necessary program changes.