Client Services Project Manager at NICE

Hoboken, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Customer Focused, Business Analysis, Risk Management, Problem Solving, Negotiation, Organizational Skills, Technical Background, Financial Services, Software Delivery, Mentoring, Creative Solutions, SDLC, Data Migration, Integration, Compliance

Industry

Software Development

Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NICE Actimize is currently seeking a technical, hands-on, customer-focused Senior Project Manager to join our dynamic Professional Services team. This person will be responsible for organizing, mentoring and leading project teams to deploy our business solutions within the financial services sector. How will you make an impact? Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment Lead and manage multiple customer facing software delivery engagements through initiation to closure to ensure that effective governance is consistent with best of breed practices. Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints Build and manage client relationships Mentor staff with a hands-on approach and foster a learning and growth environment Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues Ensure that Risk Management is proactively employed across all projects to identify and mitigate risks with actively involving clients to ensure there is a clear solution focus that assures the project delivery. Where necessary notify of any potential escalation in good time along with proposed countermeasures Have you got what it takes? Minimum of 5 years, hands-on, technology experience – A MUST Minimum of 2 years project management consulting experience for a software vendor Solid understanding of all phases of the Systems Development Life Cycle (SDLC), Data migration, Integration, Consolidation, Profiling and Cleansing Experience of managing multiple concurrent IT/software projects of varied complexity utilizing cross-functional teams in multiple geographical locations. Experience of managing IT software implementation and integration projects. Technical, IT or telephony background is an advantage, but experience of managing complex IT/software projects is essential. Proven experience managing several major projects involving diverse operations and technology groups Strong problem-solving skills Proven ability to negotiate and influence business decisions and directions Excellent organizational skills BA degree Ability to travel 25% of the time You will have an advantage if you also have: Financial securities industry experience including Risk Management, Compliance. AML NICE Actimize experience - A PLUS What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE Actimize: NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance. Requisition ID: 8732 Reporting into: Manager, Project Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Responsibilities

The Client Services Project Manager will lead project teams to deploy business solutions within the financial services sector, managing all project tasks including schedules, budgets, and resources. They will also build client relationships and mentor staff while ensuring effective governance throughout the project lifecycle.