REQUIREMENTS:

• Proven track record of success in B2B sales, preferably in the property management or corporate housing industry.
• Excellent English proficiency; communication and interpersonal skills with the ability to build strong relationships with customers and colleagues.
• Self-motivated and results-driven with a strong work ethic.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving and analytical skills with the ability to think creatively to find solutions.
• Proficiency in Microsoft Office and CRM software.
• Bachelor’s degree in business, marketing, or related field.
  Compensation: We offer a competitive base salary plus an aggressive bonus structure based on performance.

THE ROLE

Amenify is a rapidly growing (3x year over year) technology platform that powers in-home lifestyle services for multifamily residential properties.We are hiring for a Client Services Associate that will work closely with leadership for both Client Services (support) and Sales.

RESPONSIBILITIES INCLUDE:

• Strong English Proficiency: Fluent in written and spoken English to effectively communicate with property managers and clients in the United States.
• Customer Relationship Excellence: Build strong relationships with positive energy and empathy for our clients (multifamily property managers) ensuring their needs are met promptly and professionally.
• Execute on our property manager ambassador program, outreach, onboarding, ongoing relationship management, outreach, support
• Troubleshooting and Technical Support: Assist property managers with software-related issues, providing technical guidance, and resolving problems to ensure smooth operations.
• Software Proficiency: Familiarity with the company’s software suite to effectively guide property managers in navigating the system and addressing their queries.
• Attention to Detail: Display meticulous attention to detail when analyzing customer issues and documenting support interactions to maintain accurate records.
• Problem Solving: Demonstrate strong analytical and problem-solving skills to identify and resolve complex customer challenges effectively.
• Adaptability: Quickly adapt to changing software features, updates, and industry trends to provide up-to-date assistance to property managers.