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Client Services Representative - ARH Canberra at Greencross Pet Wellness Company
Canberra, , Australia -
Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

0.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Switchboard Operation, Appointment Scheduling, Payment Processing, Administrative Support, Multi-tasking, Prioritization, Microsoft Word, Microsoft Excel, Microsoft Outlook

Industry

Retail

Description
Job Description Are you a people person and animal obsessed? Combine your love for both on the daily! We are seeking a friendly and organised Client Services Representative to join our team at ARH Canberra! Both part-time and full-time hours are available. Our Canberra team are dedicated to providing exceptional care for pets and outstanding service to their owners. We are passionate and committed to ensuring the health and well-being of every animal that walks through our doors. In this role you will be responsible for providing excellent customer service, including: Being the first point of contact for our customers Answering and directing a high volume of calls on a switchboard Scheduling appointments Processing payments Administration support Supporting our team of Specialists, Veterinarians and Nurses The successful candidate will be someone who is: Available for weekend and weeknight shifts Committed to providing only the highest standard of care to our patients, customers and staff Resilient with the ability to remain calm during highs and lows Able and willing to work with a sense of urgency at times Able to prioritise and multi-task effectively Has an enthusiastic and positive approach to their work and the team Looking for career longevity Clean and well-groomed personal presentation Proficient in Microsoft Office – Word, Excel and Outlook Veterinary industry related qualifications and/or experience within the industry is highly desirable but not essential This is an excellent opportunity for someone looking to join a big team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate. Apply Now!
Responsibilities
Act as the first point of contact for customers by managing high-volume calls, scheduling appointments, and processing payments. Provide administrative support to a team of veterinary specialists, veterinarians, and nurses.