Location: Sherwood Park, AB
Position Type: 14-month Contract (with potential for extension)
Start Date: July 2025
Department: Client Services
Reports To: Client Services Manager and/or CEO
Salary: $50,000

ABOUT ALT-TECH INC.

Alt-Tech Inc., a premier technology solutions provider, is seeking a dynamic and proactive Client Services Manager to join our team for a parental leave coverage lasting 12-14 months. This role requires a candidate with a passion for delivering exceptional client experiences and a proven track record in client services management. As the Client Services Representative, you will be the cornerstone of our client relationships, ensuring satisfaction and fostering long-term partnerships. Collaborating closely with executive team members, your role will be crucial in maintaining strong client connections, driving growth, and upholding the highest standards of service delivery.

POSITION SUMMARY

The Client Services Representative plays a critical role in developing and maintaining long-term relationships with a portfolio of clients. Acting as the primary liaison between clients and internal teams, the CSR ensures the timely
and successful delivery of IT solutions tailored to each client’s needs. This role requires a proactive, organized, and communicative individual who thrives in a fast-paced, team-oriented environment.