Client Services Senior Accountant (Real Estate) at IQ-EQ

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Statements Review, Fund Administration, Client Service Delivery, Process Improvement, Real Estate Fund Structures, LPA Understanding, SLA Management, Fee Agreement Analysis, KPI Development, Workflow Management, Investran, Data Analytics, Consolidation, Multi-currency, Yardi/Horizon, Excel

Industry

Financial Services

Description

Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Job Description Purpose: To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis. This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients. Expected to help improve the processes and efficiencies of the department. Be subject matter expert of RE Fund Structures accounting and administration processes. Core Responsibilities: Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members Tasks / Duties: Client Delivery Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof. Assist with new business take on where required. Management of Workflow Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised Ensure Back Office are preparing all work to a standard suitable for client review Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved Ensure reconciled cash balances are maintained for clients at all times. IQ-EQ Fee Management Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes Systems Understand and use best practice on Investran (accounting platform) Understand and make best use of the functionality in our software when producing accounts Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes Risk Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors Report any breaches, complaints or errors to Compliance officer promptly Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified Other Undertake any additional reasonable requests as deemed by the firm Qualifications Essential Bachelor Degree in Accounting, CPA or equivalent At least 5 years of management accounting or fund accounting experience in real estate industry Knowledge of consolidation with multi-currency legal entities Ability to review 3rd party management accounts and understanding of duties performed by Property Managers, rent billing, collection of rent, insurance recharge Ability to use and understand property systems and processes (ie – Yardi / Horizon) An understanding of various types of income, dilapidations, lease surrender, capital contribution, capital allowances, rent reconciliation between demands raised and tenancy schedule An understanding of tax, GST, Capital allowances will be an added advantage Excellent organisational, prioritisation and interpersonal skills Comfortable communicating with Senior Management ‘Can do’ attitude, ability to cope with tight deadlines, working under pressure and lead by example Desired Knowledge of private equity industry is essential Advanced Excel skills including Pivot Tables and data analytics Experience working in Financial Services office environment Candidate who are more junior in term of the required experience will be offered at Accountant level. Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Department: Finance & Accounting Type of Hire: Permanent

Responsibilities

The role involves providing high-quality service deliverables to Real Estate clients, including reviewing Financial Statements and disclosures, and managing day-to-day client expectations. Core duties include managing financial servicing for a portfolio of RE clients, ensuring timely and accurate reporting, and acting as a subject matter expert on RE Fund Structures accounting.