Position Title: Client Services Specialist
Department: Conferences and Events
Industry: Legal / Law Firm
Reports To: Client Services Manager
Location: Washington, DC - OnSite
Status: Full Time, Direct Hire
Schedule: Monday-Friday, 10:30am-7:00pm
Jones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This opportunity offers career growth in a fast-paced environment. The Firm offers competitive salary, excellent benefits, including; medical, dental, vision, flexible spending account, life insurance, generous parental leave and PTO plan, retirement plan, transportation benefits, wellness programs, education scholarship opportunities, and more.
CLIENT SERVICES SPECIALIST POSITION SUMMARY:
- Provide high quality service to lawyers, clients, staff, and visitors who require conference center services.
- Ensure the accurate and timely communication to and from lawyers, clients, staff, and visitors and those departments involved in providing service to the conference center.
- Answer, screen, and direct lawyers, clients, staff, and visitors to appropriate destinations.
- Maintain a concierge style level of service in the Conference Center to assist with lawyer, staff, client, and visitor needs.
- Schedule meeting and conference rooms including coordinating catering, room setup, and equipment needs with other departments that provide service to the conference center.
- Work closely with conference room requestors to achieve the required core pieces of data necessary for each reservation.
- Track, change, and coordinate visitor offices.
- Assist lawyers, clients, staff, and visitors with requests for special arrangements or services, including transportation, restaurants, travel, and lodging.
- Assist lawyers, staff, and visitors with basic technology and audio-visual equipment such as laptops, telephones, and lighting as necessary for presentations, etc.
CLIENT SERVICES SPECIALIST QUALIFICATIONS SUMMARY:
- Bachelor’s Degree required.
- Strong client services background, with emphasis on organization, initiative, and attention to detail.
- Excellent time management and multi-tasking skills.
- Excellent verbal and written communication skills with emphasis on exceptional interpersonal communication skills.
- Prior front desk experience in a professional and/or law firm environment is a plus.
- Ability to coordinate with co-workers, and other departments that provide service to the conference center.
Please visit jonesnet.com for a full list of career opportunities presented by Jones Networking.
Job Type: Full-time
Pay: $47,000.00 - $67,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Work Location: In perso
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