Client Services Specialist at SYNERGY SETTLEMENT SERVICES INC

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

42000.0

Posted On

13 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Case Management, Communication, Organization, Detail Oriented, Problem Solving, Administrative Support, File Management, Client Relations, Documentation

Industry

Legal Services

Description

Description Central Florida Candidates Only Please note: Candidates must currently reside in Central Florida to be considered for this position. This role supports our Orlando-based operations and team and requires the ability to work from our Orlando office. Grow your career with a company that makes a difference! Are you ready to take your customer service experience to the next level? At Synergy Settlement Services, we're looking for a Client Services Coordinator who is organized, professional, and passionate about helping others. Whether your background is in retail, healthcare, hospitality, legal services, banking, insurance, education, or office administration, we want to hear from you. This is more than a customer service job. You'll play a critical role in helping injured individuals navigate the post-settlement process while working alongside a supportive team that values growth, collaboration, and professional development. Requirements Why Join Synergy? Monday–Friday schedule Competitive pay and bonus opportunities Medical, dental, vision, and 401(k) with company match Paid holidays and generous PTO Professional office environment Clear career advancement opportunities Ongoing training and development Work that genuinely helps people What You'll Do As a Client Services Coordinator, you'll be a key point of contact for clients, law firms, healthcare providers, and internal teams. You'll help ensure every case is handled accurately, professionally, and efficiently from the very beginning. Responsibilities include: Managing inbound client communications via phone and email Opening and organizing new case files Preparing and tracking intake documentation Coordinating communication between clients and stakeholders Maintaining accurate case records and documentation Supporting administrative and reporting functions Providing exceptional service and follow-through What Makes Someone Successful in This Role? Our best team members are: Friendly and professional communicators Highly organized and detail-oriented Comfortable managing multiple priorities Strong problem-solvers who take ownership Passionate about helping people Eager to learn and grow professionally Experience in customer service, healthcare, legal support, hospitality, insurance, education, banking, administrative support, or case management is highly valued.

Responsibilities

The role involves managing inbound client communications and coordinating between clients, law firms, and healthcare providers. Responsibilities include opening case files, tracking intake documentation, and maintaining accurate records.