JOB DESCRIPTION

The Ford Agency is actively recruiting for a professional Client Services Specialist to join a large global law firm in their DC office. The Client Services Specialist will provide high quality service to the lawyers, clients, staff, and visitors who require conference center services. This role will ensure the accurate and timely communication to and from lawyers, clients, staff, and visitors and those departments involved in providing service to the conference center. This is a rare opportunity for recent college graduates to take on a role that will give them a broad foundation on the ins and outs of the business world and set the stage for a successful future career.

Responsibilities Include:

• Schedule meetings and book conference rooms for attorneys, staff, and clients
• Coordinate and arrange catering, set up conference rooms, and coordinate with IT and other teams for A/V and other equipment needs
• Respond to internal and external requests in a timely manner
• Enter information into the event management system (EMS)
• Serve as first point of contact for clients and visitors
• Assist staff with administrative tasks and other projects

Qualifications Include:

• Bachelor’s degree
• 1+ year of administrative experience in a professional environment
• Proficient in MS Office
• Strong customer service skills
• Professional communication skills

• Schedule meetings and book conference rooms for attorneys, staff, and clients
• Coordinate and arrange catering, set up conference rooms, and coordinate with IT and other teams for A/V and other equipment needs
• Respond to internal and external requests in a timely manner
• Enter information into the event management system (EMS)
• Serve as first point of contact for clients and visitors
• Assist staff with administrative tasks and other project