Client Services Vacation Specialist at Rise Academy

Dayton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Travel Coordination, Organization, Communication, Time Management, Research, Itinerary Planning, Virtual Collaboration, Computer Literacy, Record Keeping

Industry

Description

About the Opportunity Our growing remote team is currently seeking organized and customer-focused individuals for the Client Services Vacation Specialist role. In this position, you'll assist clients throughout the vacation planning process by helping coordinate travel details, tracking reservations, and providing responsive support to ensure a positive and seamless experience. This opportunity is ideal for individuals who enjoy helping people, staying organized, and working independently in a flexible remote environment. Whether you're coming from a customer service, hospitality, or administrative background, training and ongoing guidance are provided to help you succeed. Key Responsibilities Communicate with clients to review travel preferences, schedules, and vacation goals Assist with coordinating travel arrangements including accommodations, transportation, cruises, and activities Research available options using approved supplier and booking platforms Provide timely updates regarding reservations, confirmations, and itinerary progress Respond to client questions through email, phone, and online communication systems Help manage itinerary changes, follow-up requests, and service-related concerns Maintain organized and accurate records within internal systems Participate in onboarding, virtual trainings, and continued learning opportunities What This Opportunity Offers Fully remote work environment Flexible scheduling options Structured onboarding and guided training resources Ongoing professional development and mentorship support Access to travel industry systems and supplier partnerships Eligibility for travel-related perks and incentive programs Growth opportunities within a supportive and expanding team Ideal Candidate Qualifications Strong communication and customer support skills Detail-oriented with solid organizational abilities Comfortable working independently in a virtual setting Ability to manage multiple responsibilities and deadlines Basic computer knowledge and familiarity with online tools Reliable internet connection Positive attitude and willingness to learn new skills Requirements Must be at least 18 years of age Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

Responsibilities

Coordinate travel details, track reservations, and provide responsive support to clients throughout the vacation planning process. Manage itineraries, research travel options via approved platforms, and maintain accurate internal records.