Client Solutions Administrator I - Teller at LINKBANK

Fredericksburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

24.7

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Multitasking, Detail-Oriented, Banking Knowledge, Compliance, Technical Skills, Interpersonal Skills, Communication

Industry

Banking

Description

Description What LINKBANK Offers: Hourly Rate between: $16.13 - $24.70 per hour Eligible for overtime for hours worked over 40 in any week Saturday pay All Employee Incentive Plan – annual bonus Benefits (first of the month following date of hire): Medical / Dental / Vision Coverage for employee and families Life Insurance / Short and Long Term Disability – employer paid Voluntary Life and AD&D Options for employee, spouse and children Retirement (first of the month following 90 days of employment): Employer match 50% up to 6% of employee’s bi-weekly salary deferral Auto enrolled and auto escalated Annual Paid Time off 120 hours of Paid Time off (Vacation) 40 hours of Family Care time 40 hours of Sick & Safe Leave 24 hours of Volunteer time 8 hours of Birthday time 11 paid holidays Other Benefits Education Assistance Employee Stock Purchase Program (buy at 5% discount) Employee Referral Program Paid Parental Leave Company Summary: LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves. General Responsibilities / Job Summary: Deliver a unique and positive experience for visitors to the solution centers. Achieve solution center’s goals through accurate transaction processing and tailored client solutions. Essential Functions/Duties: Promote Corporate Values: Embody LINK’s values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities. Client Service Excellence: Maintain a positive attitude and eagerness to learn while delivering top-notch client service. Transaction Management: Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online. Deposit Processing: Manage and log mail, night depository, and ATM deposits as needed. Record Maintenance: Ensure compliance with Retail Operations Guidelines for record-keeping and audits. Regulatory Forms: Accurately complete Currency Transaction Reports and Reg CC Forms. Cash Management: Balance cash drawers and vault daily and maintain accurate audit records. Cash Handling: Order and manage cash and coin shipments to/from the Federal Reserve. Inventory Management: Order and manage supplies used in the Solution Centers. Training Assistance: Help train new employees and interns. Sales Support: Enhance the sales process by reviewing client profiles and referring clients for additional services. Policy Adherence: Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes. Other Duties: Perform additional tasks as assigned. Requirements Minimum Qualifications: Education: High School Diploma or equivalent. Knowledge/Skills/Abilities: Multitasking: Manage multiple priorities effectively. Detail-Oriented: Strong attention to detail and proactive problem-solving. Banking Knowledge: Basic understanding of bank products and services. Compliance: Adherence to policies and procedures. Technical Skills: Proficiency with computers and Microsoft Windows. Client Service: Excellent client service skills with patience and empathy. Interpersonal Skills: Strong communication, leadership, and organizational abilities. Attendance: Regular and Predictable attendance Experience: Preferred: Prior teller experience or at least 1 year of cash handling and client service experience. Physical and Mental Job Requirements: Communication: Clear verbal communication and comprehension. Manual Dexterity: Ability to operate office equipment and computer terminals. Physical Stamina: Capable of standing or walking for extended periods. Visual Acuity: Sufficient vision for computer work. Mobility: Coordination and lifting up-to 20 pounds as necessary. Travel: Ability to travel to various bank locations as needed. Working Conditions: Essential Functions above include reasonable accommodations, as applicable, under federal, state and local laws.

Responsibilities

The Client Solutions Administrator I - Teller is responsible for delivering a positive experience for clients through accurate transaction processing and tailored solutions. This includes handling various client transactions, maintaining compliance, and supporting sales efforts.