Client Solutions Consultant

at  Fiserv Inc

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

WHAT YOU SHOULD KNOW ABOUT US:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine’s “World’s Most Admired Companies™” 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

• Work closely with the Bank of America sales team to provide full assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives.
• Development of value-based proposals and technical architecture of proposed solutions; Document proposal of solution including technical design, potential implementation phases and work streams.
• Facilitate internal and external technical customer meetings to validate discovery and solutions, ensure smooth transition to servicing teams, and maintain consistent communication and messaging
• Gather and socialize within the Bank of America and Fiserv teams the client feedback to improve the customer experience and advise future product development.
• Participate in the development and completion of submitted RFI/RFP documents, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.
• Promote and support sales opportunities into existing Bank of America accounts and help to ensure that customers are successful in their objectives.
• Be responsible for staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities.
• Responsible for providing feedback from the market to Fiserv and Bank of America Product Management and Technology regarding products including identification of gaps between product functionality and market/customer demands.