WE’RE HIRING: MID-MARKET SALES UNICORNS!

Consultative | Growth-Focused | Relationship-Driven
Are you a rising star in sales who thrives on building strong client relationships and closing strategic mid-market deals? We’re looking for 2 sales professionals who combine curiosity, commercial acumen, and a consultative mindset to drive real impact.
Experience in mid-market B2B sales
Strong relationship-building and discovery skills
Solution-oriented, not just quota-driven
Comfortable navigating multiple stakeholders

JOB DESCRIPTION

We are looking for a Client Solutions Manager at Instep. You’ll report to the Director of Client Solutions and be responsible for driving the growth of our funded learning programmes across mid-market &enterprise clients. Your focus will be on new business development—prospecting, pitching, and closing deals, while ensuring an exceptional client experience throughout.

JOB REQUIREMENTS

We’re looking for someone who:

• Has 5+ years of B2B sales experience, ideally in private education or training.
• Is passionate about learning, with a strong interest in leadership, management, and digital transformation.
• Thrives on new business development and consistently exceeds sales targets.
• Communicates with clarity, confidence, and impact, both in writing and in person.
• Demonstrates high integrity, resilience, and a people-first approach.
• Can balance strategic thinking with attention to detail and execution.
• Works well with cross-functional teams and enjoys a fast-paced, evolving environment.
• Experience selling apprenticeships, leadership programmes, or digital transformation solutions.

• Develop and execute sales strategies to grow new and existing client accounts.
• Prospect and close new business opportunities to meet or exceed sales targets.
• Understand and respond to client leadership and development needs with tailored solutions.
• Position Instep’s full portfolio of learning and consultancy offerings.
• Build and maintain strong relationships with key stakeholders at all levels.
• Lead client engagement activities and ensure service excellence throughout the lifecycle.
• Deliver clear information and guidance on apprenticeship and training programmes.
• Collaborate with internal teams (operations, curriculum, onboarding) to ensure smooth delivery.
• Conduct market analysis to identify opportunities and differentiate Instep from competitors.
• Run Quarterly Business Reviews (QBRs) and contribute insights that drive client success.
• Attend industry events and represent Instep to grow brand presence and pipeline.