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Client Solutions Specialist at AlphaGraphics - US711

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, CRM Software, Account Management, Analytical Skills, Communication Skills, Organizational Skills, Time Management, Professional Appearance, Relationship Building

Industry

Printing Services

Description

Benefits: 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance We at Alphagraphics are seeking a motivated and results-driven Customer Service Specialist to join our growing team. In this role, you will be responsible for following up on qualifying leads, and closing sales primarily through phone, email, and virtual meetings. The ideal candidate is confident, organized, and thrives in a fast-paced environment. If you have worked in the printing and signage industry, that is a plus but not a requirement. Key Responsibilities: Generate estimates and follow up all inbound inquiries Present products or services to prospective customers and understand their needs Build and maintain strong relationships with clients Manage the inbound sales inquiry pipeline using CRM software Collaborate with production and account management teams Maintain accurate records of customer interactions and sales activities Qualifications Account Management experience is preferred but not required Possesses a solid knowledge of MIS systems and order entry processes Handle all communications with customers in a professional and respectful manner Strong analytical skills (break projects into steps or sets) Excellent writing and verbal skills Professional appearance and decorum Strong organizational and time-management skills Compensation & Benefits Health, dental, and vision insurance Paid time off and holidays Ongoing training and career development opportunities

Responsibilities

The Client Solutions Specialist will generate estimates and follow up on inbound inquiries while presenting products or services to prospective customers. They will also build and maintain strong relationships with clients and manage the inbound sales inquiry pipeline.