Client Specialist I at SIMON

Columbia, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Account Management, Regulatory Compliance, Time Management, Written and Verbal Communication, Attention to Detail, Microsoft Office, CRM Maintenance, Phone Etiquette, Document Processing

Industry

Banking

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Client Specialist supports two or more Financial Advisors and works to develop a partnership with their respective advisors to provide high quality customer service and achieve stated revenue and asset goals. Essential Duties and Responsibilities Client meeting preparation for Financial Advisors Client meeting follow up/document processing for Financial Advisors Review all paperwork for accuracy, completeness, and compliance Resolves paperwork and account issues with back-office operations and clearing firm Client service duties such as establishing new accounts, servicing existing accounts, and researching and resolving deficiencies in a timely manner Answer incoming calls Schedule appointments Preparing, editing and obtaining appropriate compliance approval on correspondence Responsible for adhering to policies and procedures related to regulatory compliance requirements and firm requirements Deposit checks and securities in accordance with broker-dealer guidelines Process Annuity and 1035 exchange paperwork Maintain and update CRM as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Skills Solid knowledge of account types and regulations Knowledge of banking and investment products required Ability to read and interpret documents such as procedure manuals, general business correspondence, journals, or government regulations In-person customer service and phone etiquette Effective time management skills with the ability to prioritize tasks Excellent written and verbal communication skills Attention to detail Education and/or Experience HS Diploma/GED 2 years’ experience in financial industry preferred Computer Skills Microsoft Office, including Teams, Outlook, Excel, Word Adobe Acrobat Certificates, Licenses, Registrations License not required, but encouraged to attain within first year of employment Other Qualifications Ability to professionally navigate sensitive or urgent client situations Must display professional conduct and appearance Maintain client privacy and keep highly sensitive data confidential This role may involve additional responsibilities to support team and organizational objectives. Other Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice. Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.

Responsibilities

The Client Specialist supports Financial Advisors by preparing for client meetings and processing necessary documentation. They are responsible for account maintenance, resolving operational issues, and ensuring all activities adhere to regulatory compliance requirements.