NOW HIRING: CLIENT SUCCESS & AUTOMATION LEAD

Vancouver-Based | Full-Time | Hybrid Remote | $60,000–$80,000 CAD + Performance Bonuses + ESOP
You’re not just filling a role. You’re stepping into one of the most important seats in a fast-scaling AI company.

✅ OWN THE CLIENT EXPERIENCE

• Lead onboarding calls and dig deep into clients’ goals, stack, and workflows
• Translate client needs into clear, actionable setup plans
• Keep everything organized and on track from signed deal to live launch
• Become the trusted go-to for clients throughout onboarding
• ️ Build Seamless Automations
• Set up CRM workflows, lead routing, follow-up sequences, and booking logic
• Use tools like Zapier, n8n, GoHighLevel, and HubSpot to integrate systems
• Create automations that just work—saving clients time and making us look world-class
• QA and test obsessively before going live

WHY THIS ROLE MATTERS

This is not your typical onboarding role. You won’t just be checking boxes or handing off tickets.
You’ll be leading the charge—designing world-class onboarding experiences, building automations that save clients hours (or days), and turning everything you touch into a repeatable, scalable system.
You’ll wear the hats of strategist, systems architect, builder, and team lead. You’ll own the entire onboarding and automation pipeline—and build out the department underneath you.

WHY YOU’LL LOVE THIS ROLE

• You’ll own your lane and have the freedom to build
• You’ll ship real things fast and see immediate impact
• You’ll work directly with leadership, not get buried under layers
• You’ll shape the company’s infrastructure and client experienceYou’ll help businesses scale using tools and systems you build
• 
  This is a key role in a company that’s scaling fast and playing for a global category win.