Client Success Director

at  OLIVER AGENCY

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Client Success Director
Location: Amsterdam, Netherlands

ABOUT THE ROLE:

In this growth focused role; you will identify and develop new opportunities to grow the business, and partner with specialist companies in the group to meet and anticipate client needs. You will be a strategic business partner, with a deep understanding of driving performance across the marketing ecosystem and an innovative thinker who will embrace market leading Gen AI solutions .
This role is ideally suited to a very strategic thinker who also loves rolling up their sleeves; with proven new business experience, someone who loves partnering at a high-level with existing CMO level clients, as well as chasing and closing new opportunities. You will have had similar experience in leading group companies as the single POC and have strong influencing skills and a collaborative mindset.

WHAT YOU NEED TO BE GREAT IN THIS ROLE:

• 8+ years of experience in a client-facing leadership role.
• Confidence and the ability to learn on the job and input into the future of the business
• Hunger, resilience and intelligence
• Ambition and drive to win with high energy levels
• Commercially astute, with good business acumen, with proven track record of successfully managing P&L’s.
• Strong project management and time management skills
• Confident working on own initiative, but smart enough to ask for other’s opinion and approach
• First class communication skills
• Excellent relationship building skills
• Entrepreneurial spirit. Self-motivated
• Fluent in English and Dutch
• A passion for or experience within the food and drinks category