ABOUT THE OPPORTUNITY

Join a fast-growing, high-performing team where your attention to detail and operational excellence will set restaurant partners up for long-term success on the First Table platform. We’re looking for a systems-focused, proactive team player to step into our Sales Support Specialist role within the Client Success team.
You’ll play a vital role in building strong foundations for restaurant partners while supporting our Sales and Client Success teams to deliver exceptional results. This is a fully remote role, open to candidates across the UK (London preferred).

ABOUT US

At First Table, our vision is simple: to be the first place diners go to book a table.
Proudly established in Queenstown, New Zealand - where our head office is based - we’ve been leading the charge in the hospitality tech industry for over a decade, with operations spanning New Zealand, Australia, and the UK. The UK is now our fastest-scaling market, having recently launched in Scotland and Nottingham, we are doubling down on building a strong presence and connected team across the UK.
First Table is a dining discovery platform that connects diners to restaurants through their love of food. Through our clever tech, we help restaurants get their night off to a great start and give diners a compelling reason to try somewhere new. It’s a win-win situation. From early bird offers to last table reservations, we make discovering and booking great dining experiences fast, easy, and rewarding.
At the heart of everything we do are our values: Grow Together, Win-Win-Win, and Own It. These guide how we show up for each other, our restaurant partners, and our diners — and they’re a big part of what makes First Table a great place to work.
Learn more about our story here:

This role sits within our global Client Success team and acts as the engine room for new partner success in the UK. You’ll coordinate partner onboarding, ensure data accuracy in our systems, and contribute to process improvements that help us scale. You’ll also act as a bridge between Sales, Account Managers, and our restaurant partners, supporting smooth handovers, operational clarity, and high-quality listings.

Key responsibilities include:

• Collaborating with Sales Managers to gather assets and configure partner listings for launch
• Managing CRM data and onboarding workflows to ensure accuracy and visibility
• Supporting restaurants and team members with platform queries and setup troubleshooting
• Coordinating reviews, admin notifications, and post-launch marketing requests
• Suggesting improvements to processes, templates, and sales support materials
• Working closely with global team members across the UK, NZ, Australia and Philippines