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Client Success Manager at LowCountry Swim School

North Charleston, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Success, Administrative Support, Leadership, Communication, Decision-Making, Organization, Time Management, Swimming Instruction

Industry

Description

Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Training & development Client Success Manager (Executive-Level | Hybrid Role) The #1 Trusted Swim School in Charleston is seeking an experienced, executive-level Client Success Manager to join our leadership team. This role requires a highly organized professional with proven administrative experience who will work very closely with the Director of Operations and CEO/Founder to oversee client experience, internal coordination, and day-to-day operational support. This is a hybrid position, combining remote administrative leadership with in-water swim instruction when needed. Key Responsibilities: Oversee and manage client registrations and onboarding Serve as a primary point of contact for families; answer phones and resolve issues professionally Provide direct administrative and operational support to the Director of Operations and CEO/Founder Coordinate closely with Swim Instructors to ensure smooth daily operations Maintain accurate records, schedules, and internal documentation Step into swim instruction and in-water support when needed (training provided if required) Uphold and represent the mission, values, and standards of LowCountry Swim School Qualifications: Required: Prior administrative and executive support experience Strong leadership, communication, and decision-making skills Exceptional organization and time management abilities Comfortable working independently in a remote environment Confident, professional presence with families, staff, and leadership Swimming experience preferred; willingness to teach and be in the water required Why Join LowCountry Swim School: Executive-level role with direct leadership collaboration Competitive salary with growth potential Supportive, high-energy, flip-flop-friendly culture Opportunity to make a meaningful impact in an inclusive community Flexible work from home options available.

Responsibilities

The Client Success Manager will oversee and manage client registrations and onboarding while serving as a primary point of contact for families. They will provide administrative and operational support to the Director of Operations and CEO/Founder and coordinate closely with Swim Instructors.