WE’RE SEEKING AN EXPERIENCED GROWTH MANAGER WHO ACTS AS A STRATEGIC BUSINESS CONSULTANT TO 50+ LOCAL HOME SERVICE COMPANIES.

This role requires marketing expertise, business acumen, and the ability to guide business owners through growth strategies - not handle support tickets, answer basic questions, or sell new services.

REQUIRED EXPERIENCE:

• 2+ years in a consultative, client-facing role with small- to medium-sized businesses
• Proven track record of building strong client relationships and driving retention
• Experience explaining technical concepts to non-technical business owners
• Comfortable with multiple daily phone calls and relationship management
• Experience working with smaller budget clients (not enterprise-level expectations)

ESSENTIAL SKILLS:

• Exceptional phone and email communication skills
• Natural ability to build trust and rapport quickly
• Consultative selling and upselling experience
• Problem-solving mindset with a service-first approach
• Ability to manage multiple client relationships simultaneously
• Self-motivated and adaptable to changing client needs

WHAT MAKES YOU SUCCESSFUL HEREYOU HAVE EXPERIENCE WITH:

• Home service businesses
• Managing client accounts
• Leading strategic planning sessions with business owners
• Presenting performance data and making strategic recommendations
• Identifying growth opportunities and developing action plans

IDEAL CANDIDATE PROFILE

Background: Experience managing home service clients with marketing knowledge and leadership experience.
Personality: Strategic thinker who enjoys consultative conversations with business owners.
Experience Level: Someone with experience, looking for an executive-level role.
Experience Level: Senior enough to discuss business strategy with owners, looking for an executive-level role.
Communication Style: Professional, consultative, and results-oriented. Comfortable presenting to business owners and making strategic recommendations.

IMPORTANT: THIS IS A TECH-FORWARD REMOTE ROLE

This position requires daily use of multiple cloud-based business platforms and advanced comfort with remote work technology. If you’re more comfortable with traditional office environments or prefer minimal technology use, this role may not be the right fit.
You’ll spend your day switching between 6-8 different software platforms while conducting client calls. Previous experience with Google Workspace, CRM systems, and remote collaboration tools is essential.

THIS ROLE IS PERFECT FOR SOMEONE WHO:

• Loves talking to business owners and building long-term relationships
• Enjoys being the “go-to” person clients trust for guidance
• Thrives in a consultative role where every conversation matters
• Is comfortable working with smaller local businesses (not enterprise-level budgets)
• Can explain complex digital marketing concepts in simple, relatable terms